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Limited warranty
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Limited warranty
SPECIAL NOTE: NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Other warranty rights and national law § 1
This limited warranty does not exclude or limit the buyer’s statutory rights provided by national law, in particular, any such rights against the seller that 1.
arise from a legally effective purchase contract.
The limited warranty regulations mentioned herein are applicable unless they constitute an infringement of national warranty law.2.
Online registration§ 2
Please do remember to register your new BUGERA equipment right after your purchase by visiting http://www.bugera-amps.com and kindly read the terms
and conditions of our limited warranty carefully. Registering your purchase and equipment with us helps us process your repair claims quicker and more
efciently. Thank you for your cooperation!
Limited Warranty§ 3
BEHRINGER warrants the mechanical and electronic components of this product to be free of defects in material and workmanship if used under normal 1.
operating conditions for a period of one (1) year** from the original date of purchase.
BEHRINGER warrants valves (tubes) and meters contained in the product to be free of defects in material and workmanship if used under normal operat-2.
ing conditions for a period of 90 days from the original date of purchase.
This limited warranty is subject to the conditions, exclusions and limitations hereinafter set forth.3.
If the product shows any defects within the specied warranty period that are not excluded from this warranty as described under § 5, BEHRINGER will, 4.
at its discretion, either replace the product by providing a new or reconditioned product or repair the product using suitable new or reconditioned parts.
In the case that other parts are used which constitute an improvement, BEHRINGER may, at its discretion, charge the customer for the additional cost
of these parts. In case BEHRINGER decides to replace the entire product, this warranty shall apply to the replacement product for the remaining initial
warranty period, i.e., one year** from the date of purchase of the initial product.
If the warranty claim proves to be justied, the product will be returned to the user freight prepaid.5.
Warranty claims other than those indicated above are expressly excluded.6.
PLEASE RETAIN YOUR SALES RECEIPT, AS IT IS YOUR PROOF OF PURCHASE COVERING YOUR LIMITED WARRANTY. THIS LIMITED WARRANTY IS VOID
WITHOUT SUCH PROOF OF PURCHASE.
Return authorization number§ 4
To obtain warranty service, the buyer (or his authorized dealer) must call BEHRINGER as exclusive distributor of BUGERA products (see enclosed list) 1.
during normal business hours BEFORE returning the product. All inquiries must be accompanied by a description of the problem. The buyer or his au-
thorized dealer will receive a return authorization number
Subsequently, the product must be returned in its original shipping carton, together with the return authorization number. The return shipment address 2.
will be indicated by BEHRINGER.
Shipments without freight prepaid will not be accepted.3.
Warranty regulations§ 5
Warranty services will be furnished only if the product is accompanied by a copy of the original retail dealer’s invoice.1.
If the product needs to be modied or adapted in order to comply with applicable technical or safety standards on a national or local level, in any country 2.
which is not the country for which the product was originally developed and manufactured, this modication/adaptation shall not be considered a defect
in materials or workmanship. This limited warranty does not cover any such modication/adaptation, irrespective of whether it was carried out properly
or not. Under the terms of this limited warranty, BEHRINGER shall not be held responsible for any cost resulting from such a modication/adaptation.
Free inspections and maintenance/repair work are expressly excluded from this limited warranty, in particular, if caused by improper handling of the 3.
product by the user. This also applies to defects caused by normal wear and tear, in particular, of faders, crossfaders, potentiometers, keys/buttons,
tubes, guitar strings, illuminants and similar parts.
Damage/defects caused by the following conditions are not covered by this limited warranty:4.
improper handling, neglect or failure to operate the unit in compliance with the instructions given in BEHRINGER user or service manuals >
connection or operation of the unit in any way that does not comply with the technical or safety regulations applicable in the country where the >
product is used.
damage/defects caused by force majeure or any other condition that is beyond the control of BEHRINGER. >
Any repair or service performed by any person or entity other than a BEHRINGER authorized service center is not covered by this limited warranty.5.
Any repair or opening of the unit carried out by unauthorized personnel (user included) will void this limited warranty.6.
Any exchange of the tubes/valves and associated biasing by any person or entity other than a BEHRINGER authorized service centre will void this limited 7.
warranty.
If an inspection of the product by BEHRINGER shows that the defect in question is not covered by this limited warranty, the inspection costs are payable 8.
by the customer.
Products which do not meet the terms of this limited warranty will be repaired exclusively at the buyer’s expense. BEHRINGER will inform the buyer of 9.
any such circumstance. If the buyer fails to submit a written repair order within 6 weeks after notication, BEHRINGER will return the unit. Costs for
freight and packing will be invoiced separately C.O.D. When the buyer has sent in a written repair order, such costs will also be invoiced separately.
Warranty transferability§ 6
This limited warranty is extended exclusively to the original buyer (customer of retail dealer) and is not transferable to anyone who may subsequently
purchase this product.
Claim for damages§ 7
Failure of BEHRINGER to provide proper warranty service shall not entitle the buyer to claim (consequential) damages. In no event shall the liability of
BEHRINGER exceed the invoiced value of the product.
U.S. Customers only§ 8
THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE BY BEHRINGER WITH RESPECT TO THE PRODUCT AND IS MADE EXPRESSLY IN LIEU OF ALL
OTHER WARRANTIES EXPRESS OR IMPLIED. Any implied warranties, including without limitation, any implied warranties of merchantability or tness for
any particular purpose, imposed under state law are limited to the duration of this limited warranty. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may not be applicable to you.
BEHRINGER ASSUMES NO LIABILITY FOR PROPERTY DAMAGE RESULTING FROM FAILURE OF THIS PRODUCT NOR ANY LOSS OF INCOME, SATISFACTION
OR DAMAGES ARISING FROM THE LOSS OF USE OF SAME DUE TO DEFECTS OR AVAILABILITY OF SAME DURING SERVICE.
**Customers in the European Union please contact BEHRINGER Germany Support for further details.
Technical specications and appearance are subject to change without notice. The information contained herein is correct at the time of printing. All trade-
marks (except BUGERA, the BUGERA logo, and THE SOUL OF VALVES) mentioned belong to their respective owners, and such use neither constitutes a
claim of the trademarks by RED CHIP COMPANY LTD nor afliation of the trademark owners with RED CHIP COMPANY LTD. RED CHIP COMPANY LTD accepts
no liability for any loss which may be suffered by any person who relies either wholly or in part upon any description, photograph or statement contained
herein. Colors and specications may vary slightly from product. Our Products are sold through authorized dealers only. This manual is copyrighted. No part
of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording of any kind,
for any purpose, without the express written permission of RED CHIP COMPANY LTD. BUGERA-products are distributed exclusively by the BEHRINGER Group
of companies globally, and specically by BEHRINGER International GmbH in the European Union. ALL RIGHTS RESERVED. (c) 2008 RED CHIP COMPANY
LTD. Trident Chambers, Wickhams Cay, P.O. Box 146, Road Town, Tortola, British Virgin Islands.