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Event Reporting and U-Abort Capabilities
3-8 Issue 7 May 1998
Logout agent physical extension
agent logical Extension
reason codes
Queued
called party number (DNIS)
call _id
calls in queue
domain (ACD split)
Reconnected
connected party number (number that reconnected
to the call)
call_id
party _id
Reorder/Denial
called party number (default unknown)
call_id
cause
Trunk Seized
called party number
call_id
party_id
Trunk Group/Member Number
Event Report Items Provided with Each Event Report