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26 SwitchView MP Installer/User Guide
Keyboard
Keyboard is inoperable on one or more channels
Verify that the cables from the PC to the SwitchView are connected properly.
Verify that the keyboard is plugged into the keyboard port in the User Console
area on the rear panel of the unit.
Verify that the keyboard works properly connected directly to the computer. If
not, try a different keyboard.
If the keyboard still does not function, cycle power on all attached computers
and try again.
Keyboard is inoperable after switching channels or characters on screen do not
match keyboard input. Try changing the keyboard scan set by using the
keyboard command sequence: <CTRL><CTRL>Kn<Enter>, where n is a scan
set number 1-3.
If you need further assistance, call Technical Support between the hours of 8
a.m. and 6 p.m. Central time, Monday through Friday at (256) 430-4000 for
assistance. You can fax Technical Support at (256) 430-4031.