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We recommend that if at all possible, a BBE DI-400
which requires service be sent to our facility in
Huntington Beach, California. We request that a
“RETURN AUTHORIZATION” be issued by the dealer
from whom you purchased the unit. If this is not
possible, call BBE Sound, Inc. directly at (800) 233-8346,
extension 116 to obtain a “RETURN AUTHORIZATION.”
Include a copy of the bill of sale with the unit when it is
shipped to BBE Sound, Inc. so that the service can be
expedited.
As the repair turnaround time is minimal, we request
that the unit be sent to BBE Sound, Inc. We also need to
add reliability data to our files so that future revision
may be undertaken, if necessary, to improve the product.
If unit has been purchased outside the US, please
contact your national distributor
.
SERVICE
Maintenance of the BBE DI-400 is limited to proper
cleaning of the unit with mild household cleaner such
as Formula 409™ or Windex™. The chassis is steel , the
casing is an aluminum extrusion. Both are finished with
a durable polyurethane paint.
There are no user replaceable parts and the unit should
not be opened for any reason unless you are a qualified
technician. Calibration should be performed if parts are
replaced or if a performance check-out indicates a
problem with calibration. Long term use has shown that
over the life of this unit there is little or no drift of the
components in the BBE DI-400 which would cause a
change in calibration.
MAINTENANCE
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