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4. WARRANTY
§ 1 WARRANTY CARD/ONLINE REGISTRATION
To be protected by the extended warranty, the buyer must complete and
return the enclosed warranty card within 14 days of the date of purchase to
BEHRINGER Spezielle Studiotechnik GmbH, in accordance with the
conditions stipulated in § 3. Failure to return the card in due time (date as
per postmark) will void any extended warranty claims.
Based on the conditions herein, the buyer may also choose to use the online
registration option via the Internet (www.behringer.com or www.behringer.de).
§ 2 WARRANTY
1. BEHRINGER (BEHRINGER Spezielle Studiotechnik GmbH including all
BEHRINGER subsidiaries listed on the enclosed page, except BEHRINGER
Japan) warrants the mechanical and electronic components of this product
to be free of defects in material and workmanship for a period of one (1)
year from the original date of purchase, in accordance with the warranty
regulations described below. If the product shows any defects within the
specified warranty period that are not due to normal wear and tear and/or
improper handling by the user, BEHRINGER shall, at its sole discretion,
either repair or replace the product.
2. If the warranty claim proves to be justified, the product will be returned to
the user freight prepaid.
3. Warranty claims other than those indicated above are expressly excluded.
§ 3 RETURN AUTHORIZATION NUMBER
1. To obtain warranty service, the buyer (or his authorized dealer) must call
BEHRINGER (see enclosed list) during normal business hours BEFORE
returning the product. All inquiries must be accompanied by a description of
the problem. BEHRINGER will then issue a return authorization number.
2. Subsequently, the product must be returned in its original shipping carton,
together with the return authorization number to the address indicated by
BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
§ 4 WARRANTY REGULATIONS
1. Warranty services will be furnished only if the product is accompanied by
a copy of the original retail dealer’s invoice. Any product deemed eligible for
repair or replacement by BEHRINGER under the terms of this warranty will
be repaired or replaced within 30 days of receipt of the product at
BEHRINGER.
2. If the product needs to be modified or adapted in order to comply with
applicable technical or safety standards on a national or local level, in any
country which is not the country for which the product was originally developed
and manufactured, this modification/adaptation shall not be considered a
defect in materials or workmanship. The warranty does not cover any such
modification/adaptation, irrespective of whether it was carried out properly
or not. Under the terms of this warranty, BEHRINGER shall not be held
responsible for any cost resulting from such a modification/adaptation.
3. Free inspections and maintenance/repair work are expressly excluded from
this warranty, in particular, if caused by improper handling of the product by
the user.
This also applies to defects caused by normal wear and tear, in particular, of
faders, potentiometers, keys/buttons and similar parts.
4. Damages/defects caused by the following conditions are not covered by
this warranty:
s misuse, neglect or failure to operate the unit in compliance with the
instructions given in BEHRINGER user or service manuals.
s connection or operation of the unit in any way that does not comply
with the technical or safety regulations applicable in the country where
the product is used.
s damages/defects caused by force majeure or any other condition that
is beyond the control of BEHRINGER.
5. Any repair or opening of the unit carried out by unauthorized personnel
(user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that the defect in
question is not covered by the warranty, the inspection costs are payable by
the customer.
7. Products which do not meet the terms of this warranty will be repaired
exclusively at the buyer’s expense. BEHRINGER will inform the buyer of any
such circumstance. If the buyer fails to submit a written repair order within 6
weeks after notification, BEHRINGER will return the unit C.O.D. with a sepa-
rate invoice for freight and packing. Such costs will also be invoiced separately
when the buyer has sent in a written repair order.
§ 5 WARRANTY TRANSFERABILITY
This warranty is extended exclusively to the original buyer (customer of retail
dealer) and is not transferable to anyone who may subsequently purchase
this product. No other person (retail dealer, etc.) shall be entitled to give any
warranty promise on behalf of BEHRINGER.
§ 6 CLAIM FOR DAMAGES
Failure of BEHRINGER to provide proper warranty service shall not entitle
the buyer to claim (consequential) damages. In no event shall the liability of
BEHRINGER exceed the invoiced value of the product.
§ 7 OTHER WARRANTY RIGHTS AND NATIONAL LAW
1. This warranty does not exclude or limit the buyer’s statutory rights provided
by national law, in particular, any such rights against the seller that arise from
a legally effective purchase contract.
2. The warranty regulations mentioned herein are applicable unless they
constitute an infringement of national warranty law.
The information contained in this manual is subject to change without notice. No part of this manual may be reproduced or transmitted in any form or by
any means, electronic or mechanical, including photocopying and recording of any kind, for any purpose, without the express written permission of
BEHRINGER Spezielle Studiotechnik GmbH.
BEHRINGER and FIREBIRD are registered trademarks.
ALL RIGHTS RESERVED. © 2001 BEHRINGER Spezielle Studiotechnik GmbH.
BEHRINGER Spezielle Studiotechnik GmbH, Hanns-Martin-Schleyer-Str. 36-38, 47877 Willich-Münchheide II, Germany
Tel. +49 (0) 21 54 / 92 06-0, Fax +49 (0) 21 54 / 92 06-30
4. WARRANTY