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E-61
English
Reference
Troubleshooting
Problem Cause Action See Page
No sound is produced when I
press a keyboard key.
1. The VOLUME controller is set to
“MIN”.
1. Rotate the VOLUME controller more towards
“MAX”.
E-8
2. Headphones or an adaptor plug is
plugged into one of the PHONES
jacks.
2. Disconnect whatever is connected to the
PHONES jack.
E-6
The pitch of the Digital Piano is
off.
1. The Digital Piano’s key setting is
something other than “00”.
1. Change the key setting to “00”, or turn Digital
Piano power off and then back on again.
E-41
2. Digital Piano tuning is incorrect. 2. Adjust Digital Piano tuning, or turn the piano
off and then back on again.
E-41
3. A non-standard temperament setting
is being used.
3. Change the temperament setting to
“00:Equal”, which is the standard modern
tuning.
E-41
4. Octave shift is enabled. 4. Change the octave shift setting to 0. E-11
Tones and/or effects sound
strange. Turning power off and
then back on again does not
eliminate the problem.
Example:
Note intensity does not
change even though I alter key
pressure.
The “Setting Backup” feature is turned
on.
Turn off “Setting Backup”. Next, turn power off
and then back on again.
E-42
I cannot transfer data after
connecting the Digital Piano to a
computer.
— 1. Check to make sure that the USB cable is
connected to the Digital Piano and computer,
and that the correct device is selected with
your computer’s music software.
E-51
2. Turn off the Digital Piano and then exit the
music software on your computer. Next, turn
the Digital Piano back on and then restart the
music software on your computer.
I cannot record chord
accompaniment data on my
computer.
Accomp MIDI Out is turned off. Turn on Accomp MIDI Out. E-42
I cannot store data to a memory
card or load data from a memory
card.
— See “Error Messages” on page E-50. —
Playback stops part way through
while transferring song data from
my computer.
Digital noise from the USB cable or
power cord caused data communication
your computer and Digital Piano to be
interrupted.
Stop song playback, disconnect the USB cable
from the Digital Piano, and then reconnect it.
Next, try playing back the song again.
If this does not solve the problem, quit the MIDI
software you are using, disconnect the USB
cable from the Digital Piano, and then reconnect
it. Next, restart the MIDI software and then try
playing back the song again.
E-51
A tone’s quality and volume
sounds slightly different
depending where it is played on
the keyboard.
This is an unavoidable result of the digital sampling process,
*
and does not indicate malfunction.
* Multiple digital samples are taken for the low range, middle range, and high range of the original
musical instrument. Because of this, there may be a very slight difference in tonal quality and volume
between sample ranges.
When I press a button, the note
that is sounding cuts out
momentarily or there is a slight
change in how effects are applied.
Performing a button operation while playing with the Duet Mode, Auto Accompaniment, the recorder, or
other functions can cause such phenomena when the Digital Piano switches internal tone effects. It does
not indicate malfunction.
Even though I play on different
ranges of the keyboard, the notes
do not change octaves.
The ranges of certain tones are limited, which means that octaves change normally up to a certain low
note or high note. With such a tone, the notes of the lowest octave will be repeated to the left of the
lowest possible note, and the highest octave will be repeated to the right of the highest possible note.
This is due do limitations in the range of the original musical instrument for each tone, and does not
indicate malfunction of the Digital Piano.