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CUSTOMER SUPPORT
Elation Professional® provides a customer support line, to provide set up
help and to answer any question should you encounter problems during
your set up or initial operation. You may also visit us on the web at www.
americandj.com for any comments or suggestions. Service Hours are
Monday through Friday 9:00 A.M. to 5:00 P.M., Pacific Standard Time.
Voice: (323) 582-3322
Fax: (323) 582-2610
E-mail: support@elationlighting.com
Warning! To prevent or reduce the risk of electrical shock or fire, do not
expose this unit to rain or moisture.
Caution! There are no user serviceable parts inside this unit. Do not
attempt any repairs yourself, doing so will void your manufactures warranty.
In the unlikely event your unit may require service please contact Elation.
Specifications are subject to change without notice!
Elation Professional® - DMX OPERATOR User Manual page 21
©Elation Professional®
Elation Professional® World Headquarters
4295 Charter Street Los Angeles, CA 90058 USA
Tel: 323-582-2650 Fax: 323-582-2610
Web: www.elationlighting.com E-mail: info@elationlighting.com
2-YEAR LIMITED WARRANTY
A. Elation Professional® hereby warrants, to the original purchaser, Elation Professional®
products to be free of manufacturing defects in material and workmanship for a period of 2
Years (730 days) from the date of purchase. This warranty shall be valid only if the product
is purchased within the United States of America, including possessions and territories.
It is the owner’s responsibility to establish the date and place of purchase by acceptable
evidence, at the time service is sought.
B. For warranty service, send the product only to the Elation Professional
® factory. All
shipping charges must be pre-paid. If the requested repairs or service (including parts
replacement) are within the terms of this warranty, Elation Professional
® will pay return ship-
ping charges only to a designated point within the United States. If the entire instrument
is sent, it must be shipped in its original package. No accessories should be shipped with
the product. If any accessories are shipped with the product, Elation Professional
® shall
have no liability whatsoever for loss of or damage to any such accessories, nor for the safe
return thereof.
C. This warranty is void if the serial number has been altered or removed; if the product is
modified in any manner which Elation Professional
® concludes, after inspection, affects the
reliability of the product; if the product has been repaired or serviced by anyone other than
the Elation Professional® factory unless prior written authorization was issued to purchaser
by Elation Professional®; if the product is damaged because not properly maintained as set
forth in the User Manual.
D. This is not a service contract, and this warranty does not include maintenance, cleaning
or periodic check-up. During the period specified above, Elation Professional
® will replace
defective parts at its expense, and will absorb all expenses for warranty service and repair
labor by reason of defects in material or workmanship. The sole responsibility of Elation
Professional
® under this warranty shall be limited to the repair of the product, or replace-
ment thereof, including parts, at the sole discretion of Elation Professional®. All products
covered by this warranty were manufactured after January 1, 1990, and bear identifying
marks to that effect.
E. Elation Professional
® reserves the right to make changes in design and/or improve-
ments upon its products without any obligation to include these changes in any products
theretofore manufactured.
F. No warranty, whether expressed or implied, is given or made with respect to any acces
-
sory supplied with products described above. Except to the extent prohibited by applicable
law, all implied warranties made by Elation Professional
® in connection with this product,
including warranties of merchantability or fitness, are limited in duration to the warranty
period set forth above. And no warranties, whether expressed or implied, including warran-
ties of merchantability or fitness, shall apply to this product after said period has expired.
The consumer’s and or Dealer’s sole remedy shall be such repair or replacement as is
expressly provided above; and under no circumstances shall Elation Professional® be liable
for any loss or damage, direct or consequential, arising out of the use of, or inability to use,
this product.
G. This warranty is the only written warranty applicable to Elation Professional
® Products
and supersedes all prior warranties and written descriptions of warranty terms and condi
-
tions heretofore published.