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EC-42S CONCRETE MIXER — PARTS & OPERATION MANUAL — REV. #8 (12/16/05) — PAGE 5
When ordering parts,
please supply the following information:
❒❒
❒❒
❒ Dealer account number
❒❒
❒❒
❒ Dealer name and address
❒❒
❒❒
❒ Shipping address (if different than billing address)
❒❒
❒❒
❒ Return fax number
❒❒
❒❒
❒ Applicable model number
❒❒
❒❒
❒ Quantity, part number and description of each part
❒❒
❒❒
❒ Specify preferred method of shipment:
✓ FedEx or UPS Ground
✓ FedEx or UPS Second Day or Third Day
✓ FedEx or UPS Next Day
✓ Federal Express Priority One
✓ DHL
✓ Tr uck
Here’s how to get help...
Please have the model and serial number on
hand when calling.
Parts Department
800-427-1244 Fax: 800-672-7877
310-537-3700 Fax: 310-637-3284
Service Department
800-478-1244 Fax: 310-537-4259
310-537-3700
Technical Assistance
800-478-1244 Fax: 310-631-5032
Warranty Department
800-421-1244, Ext. 279 Fax: 310-537-1173
310-537-3700, Ext. 279
Sales Department
310-661-4242 Fax: 310-604-9237
877-289-7869 (877-BUY-STOW)
Note: Unless otherwise indicated by customer, all
orders are treated as “Standard Orders”, and will
ship within 24 hours. We will make every effort to
ship “Air Shipments” the same day that the order is
received, if prior to 2PM west coast time. “Stock
Orders” must be so noted on fax or web forms.
Extra Discounts!
All parts orders which include complete part numbers
and are received by our automated web parts order
system, or by fax qualify for the following extra
discounts:
Ordered Standard Stock orders
via orders ($750 list and above)
Fax 3% 10%
Web 5% 10%
Special freight allowances
when you order 10 or more
line items via Web or Fax!**
FedEx Ground Service
at no charge for freight
No other allowances on freight shipped by any other
carrier.
Place Your Parts Order Via Web or Fax
For Even More Savings!
NOTE: DISCOUNTS ARE SUBJECT TO CHANGE
Direct TOLL-FREE access
to our Parts Department:
Toll-free nationwide — 800-427-1244
STOW CONSTRUCTION EQUIPMENTSTOW CONSTRUCTION EQUIPMENT
STOW CONSTRUCTION EQUIPMENTSTOW CONSTRUCTION EQUIPMENT
STOW CONSTRUCTION EQUIPMENT
A DIVISION OF STOW INC.
POST OFFICE BOX 6254
CARSON, CA 90749
310-537-3700 • 888-252-STOW [888-252-7869]
FAX: 310-537-1986 • FAX: 800-556-1986
E-MAIL: stow@STOW.com • WWW: stowmfg.com
EC-42S CONCRETE MIXER — PARTS ORDERING PROCEDURES