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Troubleshooting
Symptom
Unable to use
Directrec controls
No playback tone
heard
Noise heard
during playback
Recording level
too low
Unable to set
index marks
Cannot connect
to PC
Unable to use
Directrec USB
microphone/
speaker.
Probable cause
DSS Player (included in the
package) is not installed.
The [Remote Edit] window in
the DSS Player (included in
the package) is not open.
The sound volume in the
[Remote Edit] window is set to 0.
The sound volume of your
computer is set to 0.
The Directrec was shaken
during recording.
The Directrec was placed
near a cell phone or
fluorescent lamp while
recording or during playback.
The microphone sensitivity is
too low.
The maximum number of
index marks (16) has been
reached.
Sometimes a connection
cannot be made with some
PCs running Windows XP.
USB Audio Device is not
selected in the device settings
of your PC.
Action
Install the DSS Player (☞P.6).
Open the [Remote Edit]
window first and then use
Directrec.
Adjust the volume level.
Move the Directrec.
Set the microphone sensitivity
to Conference mode and try
again (☞P.20).
Erase unnecessary index
marks (☞P.23).
You need to change the PC’s
USB settings. See DSS Player
Online Help for details (☞P. 8).
Go to the Windows [start]
menu,
=
[Control Panel] and
then select [Sounds and
Multimedia]. Open the [Audio]
tab and select USB Audio
Device as the setting for
“Sound Playback” and “Sound
Recording”.
For the latest information not included in the user manual, please refer
to the Online Help (☞P.8).