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TROUBLESHOOTING
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TROUBLESHOOTING
If you believe your player is failing to work properly, check the following troubleshooting table for tips. Sometimes simple mistakes in setup
or operation may appear like serious problems. There are also times when the problem in question may be caused by something else other
than your player, and at times like these you should check any other electronic devices being used at the same time.
If the problem in question continues to persist even after checking the troubleshooting table below and taking whatever corrective action
is recommended, contact your nearest Pioneer Service Station or contact the store from which you purchased your player for further
assi
st
ance.
Description of problem Possible cause of problem Recommended action
A disc fails to be ejected even
after the EJECT () button has
been pressed.
•Power cord has not been plugged in. • Plug in power cord.
•A track is being played back. • Set the player to pause or cue standby mode
before pressing the EJECT () button.
• EJECT () button is broken. • See P. 23.
Playback doesn’t begin even
when a disc is inserted.
• Auto Cue function is turned ON. • Press the play/pause () button to begin play.
•Hold the TIME/A.CUE button depressed for one
second or more to set the Auto Cue mode to
OFF.
• CD-R/RW, DVD ±R/RW or other media are of
poor quality.
•Replace with other media, or media recorded on
a dif
ferent recordi
ng machine.
•Format not supported. • See P. 10 “REGARDING PLAYABLE DISCS AND
FILES” regarding supported formats.
Playback comes to a halt
almost immediately after it
begins.
• Disc has been inserted upside down. • Reinsert with label side facing upward.
• Disc is dirty or covered with condensation. • Wipe disc to remove dust or condensation.
USB storage device not
detected.
• Device does not comply with USB mass storage
class.
• Use a device complying with USB mass storage
class (some portable audio players included in
the class of image devices are not supported.
Also, some flash card readers cannot be
detected).
• USB hub in use. • Some USB hubs will not operate properly. Try a
different USB hub, or co
nnect the storage
device directly to the USB port. Also, if multiple
USB storage devices are connected through a
USB hub, only one of the devices will be
recognized.
•Format not supported. • Use only FAT, FAT32, or HFS+ formats.
A caution message to the
effect that “an excess current
has been detected” will appear
in the center display.
• The connection with this unit has been
terminated because an electrical current
stronger than that allowable was applied to this
unit’s USB1 port or USB2 port.
•Restore normal operation by following the
directions listed in “Connecting a USB storage
device” (P. 25). The rat
ing (all
owable current) for
this unit is 500 mA or less per port. Use USB
storage devices that meet these standards. If
you have a USB storage device connected
through a bus-powered USB hub, connect the
USB storage device directly to this unit.
Can’t play MP3 or AAC tracks. • Format not supported. • See P. 10 “REGARDING PLAYABLE DISCS AND
FILES” regarding supported formats.
• Files are copy-protected. • Cannot be used on this unit.
No sound is output. • Audio cable has come loose or has not been
properly plugged in.
• Plug in audio cable properly.
•DJ mixer is not working properly. • Check switch and volume settings on DJ mixer.
•J
ack
s or jack plugs are dirty. • Wipe away dust or dirt and reinsert plugs.
•Controller is currently in pause mode. • Press the play/pause () button to begin play.
Sound is distorted or full of
noise.
• Audio cable has not been properly plugged in. • Connect audio cable to line input jack of DJ
mixer. Do not connect to microphone jack.
•Jacks or jack plugs are dirty. • Wipe away dust or dir t and reinsert plugs.
•Player is subject to noise from a nearby
television set.
•Turn off power to television set or move
t
elevision set further away
from player.
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