Filter
Top Products
6
Troubleshooting
Issue Indicator Status Solution
No sound or faint
sound
Receiver ready LED on Verify all sound system connections
Receiver ready LED off • Turn on transmitter
• Make sure the batteries are installed correctly
• Perform automatic transmitter setup
• Insert fresh batteries
Receiver LED screen off Make sure AC adapter is securely plugged into
electrical outlet
Transmitter indicator LED
flashing red
Replace transmitter batteries.
LED screen shows dash
and value
Error code displayed. Contact your Shure reseller for
assistance.
Transmitter LED flashes
red for 7 seconds after
attempting to sync
Transmitter and receiver incompatible. Contact your
Shure reseller for assistance.
Noise bursts or
audio dropouts
N/A • Change receiver and transmitter to a different
channel
• Remove nearby sources of RF interference such
as cordless or cell phones, computers, wireless
routers, media players, digital signal processors,
and security systems.
• Replace transmitter batteries
• If using multiple systems, change the frequency of
one of the active systems
Distortion Audio LED on receiver
indicates clipping (red)
Reduce transmitter gain
Distortion increases
gradually over time
Transmitter power light
glowing or flashing red
Replace transmitter batteries
Sound level
different from
cabled guitar
or microphone
or when using
different guitars
N/A Adjust transmitter gain as necessary
Cannot turn
transmitter on
Transmitter LED slowly
flashing red
Replace transmitter batteries
Transmitter LED rapidly
flashing red
Contact your Shure reseller for assistance.
50 ohms
1/4” Output
50 ohms
XLR Output
50 ohms
50 ohms