Filter
Top Products
ENGLISH
Problem Possible Causes Solutions
No audio & no lights Receiver is off Make sure that power supply is
on receiver properly connected and providing
power to the receiver.
No audio & no Tx ON Transmitter is off. Turn on transmitter power switch.
light on receiver
No ( or dead ) battery in Insert fresh battery in transmitter.
transmitter.
Faulty battery contacts in Clean contacts.
transmitter.
No audio Transmitter audio switch Turn on transmitter audio switch.
is off (signal is muted).
Receiver audio cable is damaged Connect, repair, or replace cable.
or disconnected.
Gain not sufficient on mixer/ Increase mixer/preamp/amplifier
preamp/amp input. gain setting.
Low audio signal. Gain set too low (or muted) on Increase gain setting on mixer/
mixer/preamp/amplifier. preamp/amplifier.
Receiver audio too low (1/4” output). Increase receiver audio volume setting.
Transmitter audio level too low. Increase transmitter audio gain setting.
Distorted audio signal. Transmitter audio level too high Decrease transmitter audio gain setting.
(overloading transmitter circuit)
Receiver audio set too high Decrease receiver audio level setting.
(1/4” output).
Battery level low in transmitter. Insert fresh battery in transmitter.
Interference Another wireless product in the Change operating frequency. If
immediate area, operating on the interference is weak, keep transmitter
same frequency, or on a frequency on at all times (to override interfering
that mixes with another RF signal signal) whenever receiver is on.
(such as a TV broadcast transmitter).
Receiver placed too close to a digital Move receiver to a different location.
signal processor or similar device.
Strong electromagnetic field from Change operating frequency. Repair or
stage lighting or other source near remove source of interference. Move
the transmitter or receiver, which may receiver to a different location.
be producing RF noise on or near the
operating frequency.
Short range or drop-outs. RF reflective metal obstacles Move the obstacles, or reposition the
between transmitter & receiver. receiver.
Poorly oriented beltpack antenna. Reorient bodypack so that antenna is
positioned vertical (up and down) and
facing receiver, if possible.
Faulty receiving antenna system. Reposition antennas or receiver.
5 Troubleshooting Guide