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Troubleshooting
13
TROUBLESHOOTING
If for some reason the program/activity stops working or malfunctions,
please follow these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play
again.
5. If the product still does not work, replace with a new set of
batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and
a service representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing electronic learning Winnie the
Pooh products is accompanied by a responsibility that we at
VTech
®
take very seriously. We make every effort to ensure the
accuracy of the information, which forms the value of our products.
However, errors sometimes can occur. It is important for you to
know that we stand behind our products and encourage you to
call our Consumer Services Department at 1-800-521-2010 in the
U.S. or 1-877-352-8697 in Canada with any problems and/or
suggestions that you might have. A service representative will be
happy to help you.