SINGLE/DUAL USB-CAT5 EXTENDER 165FT
14
Symptoms/Cause Remedy
Link LED on Local Unit
is on;
Host LED on Local Unit
is on.
Link LED on Remote
Unit is on;
Device LED on Remote
Unit is off.
Cause:
a) The USB device is
not connected to
the Remote Unit.
b) The USB device is
malfunctioning.
c) The computer does
not recognise the
USB device.
d) The computer does
not support USB
hubs.
e) The USB-CAT5
Extender is
malfunctioning.
1. Check that the USB device is securely
connected to the USB port on the Remote
Unit.
2. Disconnect the Local Unit from the computer.
3. Connect the USB device directly to the USB
port on the computer.
4. If the device does not operate properly,
consult the user documentation for the device.
5. If the device operates properly when directly
connected to the computer, connect another
full speed device (of a different type) to the
Remote Unit. Connect the Local Unit to the
computer.
6. If the second device does not operate, the
extender may be malfunctioning. Contact
technical support for assistance.
7. If the second device does operate properly,
the first device may not be compatible with the
USB-CAT5 Extender. Contact technical
support for assistance.
All LEDs on both Local
Unit and Remote Unit
are on but the device
does not operate
correctly
Cause:
a) The USB device is
malfunctioning.
b) The computer does
not recognise the
USB device.
c) The USB-CAT5
Extender is
malfunctioning.
1. Disconnect the Local Unit from the computer.
2. Connect the USB device directly to the USB
port on the computer.
3. If the device does not operate properly,
consult the user documentation for the device.
4. If the device operates properly when directly
connected to the computer, connect another
full speed device (of a different type) to the
Remote Unit. Connect the Local Unit to the
computer.
5. If the second device does not operate, the
extender may be malfunctioning. Contact
technical support for assistance.
6. If the second device does operate properly,
the first device may not be compatible with the
USB-CAT5 Extender. Contact technical
support for assistance.
