Advanced Call Handling
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SCCP) 41
Using Cisco Extension Mobility
Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your
own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features,
established services, and web-based settings. Your system administrator must configure EM for you.
Tips
• EM automatically logs you out after a certain amount of time. This time limit is established by
your system administrator.
• Changes that you make to your EM profile (from the User Options web pages) take effect the next
time that you log in to EM on a phone.
• Settings that are controlled on the phone only are not maintained in your EM profile.
Using BLF to Determine a Line State
Depending on configuration, you can use the Busy Lamp Field (BLF) to determine the state of another
phone line that is associated with a speed-dial button, call log, or directory listing on your phone. You
can place a call to this line, regardless of the BLF status. This feature does not prevent dialing.
If you want to... Then...
Log in to EM 1. Choose > EM Service (name can vary).
2. Enter your user ID and PIN (provided by your system administrator).
3. If prompted, select a device profile.
Log out of EM 1. Choose > EM Service (name can vary).
2. When prompted to log out, press Yes.
If you want to... Then...
See the state of a
speed-dial line
Look for one of these indicators next to the line number:
+ Line is in-use.
+ Line is idle.
BLF indicator unavailable for this line.
See the state of a line
listed in a call log or
directory
Look for one of these indicators next to the line number:
Line is in-use.
Line is idle.
BLF indicator unavailable for this line.
