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132 4 Problem solving ENWW
2 Can you print a configuration page?
(See Configuration page on page 83.)
YES
Go to step 3.
NO
A configuration page does not print. A blank page prints. A message other than READY or
PRINTING CONFIGURATION appears on
the printer control panel display.
Check that all trays are properly loaded,
adjusted, and installed in the printer.
Using the computer, check the print
queue or print spooler to see if the printer
has been paused. If there are problems
with the current print job, or if the printer
is paused, a configuration page will not
print. (Press C
ANCEL JOB and try step 2 in
the troubleshooting flowchart again.)
Check that the sealing tape is not
still in the print cartridge. (See the
getting started [start] guide or the
instructions that came with the
print cartridge.)
The print cartridge might be
empty. Install a new print
cartridge.
Go to Understanding printer
messages on page 109.