Problem Solution
One of these settings in the printer might be incorrect:
• Communication mode
• Network Name (SSID)
• Channel (Ad hoc networks only)
• Authentication Type
• Encryption
• WPA
Follow these steps.
3. Reprint the document.
If the document still does not print, then reset the printer to its factory defaults and
use the printer software CD to reinstall the printer software.
Computer's wireless card is set to the wrong wireless profile
A wireless profile is a set of network settings unique to a given network. A single
wireless card might have several wireless profiles (for example, one for a home
network and one for an office network).
Open the configuration utility for the network card installed on your computer and
verify that the profile selected is the profile for the printer's network. If not, select the
correct profile.
The radio signal is weak
If the printer is printing slowly, then the radio signal might be weak. Look at the
Signal Strength indicator. If none or only one of the bars is illuminated, then follow
the guidelines below.
Reducing interference in a wireless network
The following tips will help reduce the chances for interference in a wireless network:
• Keep the wireless devices away from large metal objects, such as filing
cabinets, and other electromagnetic devices, such as microwaves and cordless
telephones, as these objects can disrupt radio signals.
• Keep the wireless devices away from large masonry structures and other
building structures as these objects can absorb radio waves and lower signal
strength.
• For an infrastructure network, position the WAP in a central location in line of
sight with the wireless devices on the network.
• Keep all wireless devices on the network within range of one another.
HP Deskjet 6800 series printer
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