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Use the following to correct the error:
Replace the ink cartridges
Cartridge Problem
The following cartridge has a problem
Use the following to correct the error:
•
Replace the ink cartridges
•
Supplies
•
HP inkjet supplies recycling program
Paper Mismatch
Paper detected does not match paper size or type selected
Use the following to correct the error:
•
Load media
•
Print on special and custom-sized media
•
Change print settings
The cartridge cradle cannot move
Please turn device power off. Check device for a paper jam or other obstruction
Use the following to correct the error:
•
Clear a jam in the device
•
Hardware installation suggestions
Paper Jam
There is a paper jam (or misfeed). Clear the jam and press the Resume button on
the printer
Use the following to correct the error:
Clear a jam in the device
The printer is out of paper.
Load more paper and press the Resume button on the front of the printer
Use the following to correct the error:
Load media
Incompatible Cartridge(s)
Choose your error
•
The following cartridge is not intended for use in this printer
•
The following cartridges are not intended for use in this printer as it is currently
configured
Chapter 4
100 Maintain and troubleshoot