A Specifications
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Paper specifications
Resolving issues with paper and other print media
Use this section to resolve common problems with paper and other print media.
Symptom Problem Solution
Poor print quality or toner
adhesion, problems with
feeding
Too moist, too rough, too smooth,
or embossed; faulty paper lot
Try another kind of paper, between 100 to 250
Sheffield, 4 to 6 percent moisture content.
Dropouts, jamming, curl Stored improperly Store paper flat in its moisture-proof wrapping.
Increased gray background
shading
Too heavy
l Use a lighter weight paper.
l Use the face-up bin.
Excessive curl
Problems with feeding
Too moist, wrong grain direction or
short-grain construction
l Use the face-up bin.
l Use long-grain paper.
Jamming, damage to product Cutouts or perforations Use paper free of cutouts or perforations.
Problems with feeding Ragged edges Use supported types of paper.
Multisheet feeding Paper sticking together Remove paper, fan it, and reload paper.
ENWW