RoHS Compliant
For Resellers in countries/regions with RoHS legislation (see NOTE) (e.g. EU, China, etc.)
The use of the noted material in a solution and subsequent resale of that solution will result in the
solution no longer meeting the requirements of RoHS legislation.
NOTE:
Directive 2002/95/EC restricts the use of lead, mercury, cadmium, hexavalent chromium,
PBBs and PBDEs in electronic products. Countries/regions outside the EU, eg. China, are
introducing similar legislation. References to 'RoHS legislation' means requirements of Directive
2002/95/EC or to similar substance restriction legislation enacted by any country/region outside
the EU.
Service and Support
This product is covered by a global limited warranty and supported by HP Services and a
worldwide network of resellers and service providers. Hardware diagnostic support and repair is
available for three years from date of purchase. Support for software and initial setup is available
for 90 days from date of purchase. Additional support may be covered under the warranty or
available for an additional fee. Enhancements to warranty services are available through HP Care
Pack services or customized service agreements.
NOTE:
Server Blade Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site support.
This warranty supports the HP ProLiant BL460c and BL480c Server Blades.
NOTE:
Server Blade Enclosure Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-
site support.
NOTE:
Server Blade Interconnect Limited Warranty includes 1 year Parts, 1 year Labor, 1-year
on-site support.
NOTE:
The Cisco Catalyst Blade Switch 3020 Limited Warranty includes 1 year Parts, 1 year
Labor, 1-year on-site support and 3-years software updates.
Care Pack services provide a range of life cycle support options that let you choose the service
levels that meet your business requirements, from basic to mission-critical.
A full range of HP Care Pack hardware and software services are available including:
Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24
hours, 7 days call window with options including 4-hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials
and VMware-based IT solutions helping to deliver high level of application availability.
Response times range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution
HP has introduced a new building block approach which allows customers to purchase the right
coverage at the right time whether purchasing an initial server blade plus enclosure or purchasing
additional ProLiant server blades over time. HP will offer two sets of Care Pack services, one
designed to support the server blade and one designed to support the enclosure.
HP Care Pack services for HP ProLiant Server Blades cover the server blade and all HP branded
hardware options qualified for the server, purchased at the same time or afterwards, internal to the
server.
HP Care Pack services for the c7000 Enclosure cover the enclosure, power supplies and fans. HP
qualified rack options are covered by these services when installed within the same rack. HP
Supported Ethernet devices covered include the Ethernet Pass-Through Module, Fibre Channel
Pass-Through Module, Cicso Catalyst 3020 and GbE2c Ethernet Blade Switch.
NOTE:
The Cisco
Catalyst 3020 Blade Switch is not covered by Care Pack services.
QuickSpecs
HP ProLiant BL460c Server Blade
Standard Features
DA - 12518 Worldwide QuickSpecs — Version 2 — 6/14/2006
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