6 HP ProLiant DL385 Server User Guide
HP Systems Insight Manager................................................................................................113
Redundant ROM support......................................................................................................114
System maintenance menu ...................................................................................................115
iLO ROM-Based Setup Utility .............................................................................................116
USB support .........................................................................................................................117
Diagnostic tools ...............................................................................................................................117
Survey Utility .......................................................................................................................118
Array Diagnostic Utility .......................................................................................................118
HP Insight Diagnostics .........................................................................................................118
Integrated Management Log.................................................................................................119
Keeping the system current..............................................................................................................119
Drivers..................................................................................................................................120
Resource Paqs.......................................................................................................................120
ProLiant Support Packs ........................................................................................................120
Operating system version support.........................................................................................121
Change control and proactive notification............................................................................121
Natural language search assistant .........................................................................................121
Care Pack..............................................................................................................................121
Battery replacement 123
Troubleshooting 125
Troubleshooting resources ...............................................................................................................125
Server diagnostic steps.....................................................................................................................125
Important safety information............................................................................................................126
Symbols on equipment .........................................................................................................126
Warnings and cautions..........................................................................................................128
Preparing the server for diagnosis....................................................................................................130
Symptom information ......................................................................................................................130
Service notifications.........................................................................................................................131
Loose connections............................................................................................................................131
Diagnostic steps ...............................................................................................................................132
Start diagnosis flowchart ......................................................................................................132
General diagnosis flowchart .................................................................................................134
Power-on problems flowchart...............................................................................................136
POST problems flowchart ....................................................................................................139
OS boot problems flowchart.................................................................................................142
Server fault indications flowchart.........................................................................................145
POST error messages and beep codes..............................................................................................148
Introduction to POST error messages...................................................................................148
Electrostatic discharge 153
Preventing electrostatic discharge....................................................................................................153
Grounding methods to prevent electrostatic discharge ....................................................................154
