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Maintenance and Service Guide 3–1
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number located on
the service tag.
Component Description
1 Product name This is the product name affixed to the front of the computer.
2 Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
3 Part number/ product number (p/n) This number provides specific information about the product’s hardware
components. The part number helps a service technician to determine what
components and parts are needed.
4 Model description This is the alphanumeric identifier used to locate documents, drivers, and support
for the computer.
5 Warranty period This number describes the duration of the warranty period for the computer.