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HP Surestore FC 1Gb/2Gb Switch 16B Installation and Reference Guide vii
Be prepared to provide the following information to the support personnel:
• Switch serial number
• Switch world wide name
• Output from the supportShow telnet command
• Detailed description of the problem
• Topology configuration
• Troubleshooting steps already performed
Getting Software Updates
For information on obtaining software updates contact your HP account representative.
Use of Notes, Cautions, and Warnings
The following notices are used in this document:
Note: A note provides a helpful tip, emphasizes important information, or provides a reference to
related information.
Caution
A caution notice warns of potential damage to equipment, firmware, software,
or data if the correct procedure is not followed.
!
Warning
A warning notice warns of potential injury to personnel and possible
damage to equipment, firmware, software, or data if the correct procedure
is not followed.