**
7. Cannot watch scrambled channels.
**
- Check that you have the appropriate Smartcard. Reinsert the Smartcard and make
sure it initializes correctly.
- Check in the menu that the product is detecting the Smartcard.
- Check in the menu that you have a valid and working subscription to the channels
you wish to view.
- Ensure that the Smartcard is not damaged.
8. No password information is given.
**
- The default password is always 0000.
9. Channel search does not work.
**
- Check that your cable is connected correctly.
10. Cannot update new software.
**
- You can get an update. If the product does not show a message requesting update,
that means no software is available.
11. Cannot watch pay channels.
**
- Check in the menu that you have a valid and working subscription to the channels
you wish to view.
GB 57
