Remove the card from the PCI slot and reinstall it in a
vacant PCI slot according to the “Installation Instructions”
on page 9.
c. If the problem persists, contact technical support (see
Appendix A on page 23).
5. Did an X appear beside the picture of the coax cable on the
diagnostic display?
No Continue at step 7.
Yes Continue at step 6.
6. Check the following to isolate the problem. Run the diagnostic
program after each step to see if the problem is resolved.
a. Make sure that the cable is firmly attached to the card
connector.
b. Make sure that the cable connecting the card to the control
unit is good.
c. Make sure the control unit port is active.
d. If the problem persists, contact technical support (see
Appendix A on page 23).
7. Did “Cannot Load VXD327.VXD” message appear on the
diagnostic display?
No Continue at step 9.
Yes Continue at step 8.
8. Check the following to isolate the problem. Run the diagnostic
program to see if the problem is resolved.
a. Make sure that the file VXD327.VXD is in the same directory
where DIAG327.EXE is being run. File VXD327.VXD is in the
DIAG directory on the 3270 PCI CD-ROM.
b. If the problem still persists, have the system unit serviced
(see Appendix A on page 23).
9. Did “Cannot Load IBM327.SYS” message appear on the
diagnostic display?
No Continue at step 11 on page 17.
16 3270 Emulation PCI Adapter User’s Guide
