INDIANA ELIGIBILITY MODERNIZATION
Voluntary Community Assistance Network (V-CAN)
2.1.
A ed by applicants and clients who have barriers to
comp esentatives are designated to perform one or
more of
e (TANF) benefits.
half of the client
in one of the ways listed above (PLEASE NOTE: Authorized Representatives are responsible for the
Policy Manual section
ke any designated staff
r about the information
for more information.
ot an agency or organization. Applicants and clients
may designate up to three Authorized Representatives per program (i.e., Cash Assistance/TANF, Food
Stamps and Medicaid). Authorized Representatives can be designated in the following ways: 1)
Authorized Representative section of the Indiana Application for Assistance (either online or paper
application); or 2) Authorized Representative Form
(found at www.in.gov/fssa
10 Authorized Representatives
uthorized Representatives may be designat
leting the application process. Authorized Repr
the following functions:
Apply on behalf of the applicant/client;
Be interviewed on behalf of the applicant/client;
Receive copies of notices; and/or
Report changes and receive information about Cash Assistanc
Authorized Representative status is required only if a staff member will be acting on be
information they provide to the FSSA Service Center. See Indiana Program
2005.05.10). Agency Registration is recommended for an agency that would li
to be able to check case status and speak with the FSSA Service Cente
provided there (once the client signs an appropriate release). See Section 3.1.1
An Authorized Representative must be a person, n
, click “Eligibility Modernization”
and “Communications.”
Figure 9: Authorized Representative section of the online application
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V-CAN User Guide 16 vcan@us.ibm.com
