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Troubleshooting
• Check the PC's or monitor's power.
• Check the Internet cable connection.
Restart your PC.
- Touch may not respond when the system is
down due to the unstable network.
● My network connection is unstable.
My network connection is unstable.
• Check if the power cord is correctly plugged in
to the outlet.
• Check if the power switch is turned on (power
connector).
• Check whether there is a blackout or the power
cord is properly connected to the outlet.
• Check if the PC is turned on.
- The monitor's power may turned off if the
computer is not working properly.
● I cannot turn on the power.
● The power is turned off.
There is a problem with the power.