Troubleshooting
Condition Potential Causes
Can’t create a MyKey™ • Key in the ignition is already a
MyKey™.
• Key in the ignition is the last
remaining admin key (there always
has to be at least one admin key).
• Intelligent access key (if equipped)
not in the backup slot — for vehicles
with push button start.
•SecuriLock Passive Anti-Theft
System is disabled or in unlimited
mode
• Vehicle has been started using a
remote start system that is
programmed as MyKey™. Refer to
Using MyKey™ with remote start
systems section.
Cannot program the MyKey™
optional settings
• Key in the ignition is a MyKey™
• No MyKeys™ are programmed to
the vehicle. Refer to Create a
MyKey™ section
• Vehicle has been started using a
remote start system that is
programmed as a MyKey™. Refer to
Using MyKey™ with remote start
systems section.
Cannot clear MyKey™ • Key in the ignition is a MyKey™
• No MyKeys™ are programmed to
the vehicle. Refer to Create a
MyKey™ section
• Vehicle has been started using a
remote start system that is
programmed as a MyKey™. Refer to
MyKey™ with remote start systems
section.
Lost the only admin key • Purchase a new key from your
authorized dealer
Lost any key • For programming spare keys, refer
to the Programming spare keys
section in this chapter.
Locks and Security
104
2011 MKS (mks)
Owners Guide, 1st Printing
USA (fus)
