Appendix B Page 194
Technical support
If, after reviewing the sources listed at the beginning of this appendix,
you cannot solve your problem, contact your regional technical
support office by e-mail, phone, or fax. For US and International
telephone numbers, see the Worldwide Customer Support card that
comes with your handheld or go to
http://www.palm.com
.
Before requesting support, please experiment a bit to reproduce and
isolate the problem. When you do contact support, please be ready to
provide the following information:
■
The name and version of your computer operating system
■
The actual error message or state you are experiencing
■
The steps you take to reproduce the problem
■
The version of Palm OS software you are using and available
memory
To find version and memory information:
1. Tap the Applications icon .
2. Tap the Menu icon .
3. Tap App, and then tap Info.
Note:
Thousands of third-party add-on applications have been
written for Palm OS handhelds. Unfortunately, we are not able
to support such a large number of third-party applications.
If
you are having a problem with a third-party application, please
contact the developer or publisher of that software.
4. Tap Version to see version numbers, and tap Size to see the amount
of free memory in kilobytes.
