COMMON QUESTIONS
WEB
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11
CHAPTER
If you can view the other web page after
you refresh it but you still can’t access the
page you were originally trying to view, the
page may contain elements that are not
supported by the web browser. These
include Flash, Shockwave, VBScript,
WMLScript, and other plug-ins.
Some websites use a redirector to their
true home page. If the web browser on
your smartphone can’t follow the
redirector, try using a desktop browser to
see the landing page of the redirector, and
then enter that address in the web browser
on your smartphone.
It takes a long time for a web page to load
If it is taking longer than usual to load web
pages, you may have traveled from an
EVDO service area to a 1xRTT service area.
Although 1xRTT data service is considered
a high-speed data service, it seems slow if
you are used to EVDO speed.
1 Press Phone and look for either
the 1xRTT or EVDO icon in the
title bar of the Phone application’s
Main
View.
2 If you see the EVDO icon, there may
be a problem with the website you are
trying to access. Try opening a different
web page to see if the problem
persists.
3 If you see the 1xRTT icon, you may
be experiencing the difference in
performance between the two types of
data networks.
4 To be sure there is not a problem with
your connection to your wireless
service provider’s network, press and
hold Power/End to turn off your
phone. Then press and hold the same
button to turn it back on again.
5 Try opening the web page again to see
if it loads faster.
An image or map is too small on
my screen
The web browser has two modes:
Optimized and Wide Page. Optimized
Mode resizes all images and page
elements to fit in a single column on the
TIP
Your Treo smartphone can open your email
application when you select an email address
on a web page. If nothing happens when you
select the link, make sure your email
application is already set up.
