5-14
Error messages
When an error message is displayed, eliminate the error according to the chart below.
If the same error message appears again, contact your dealer or an office of RICOH to call for service.
Message Cause Solution
Head connection can not be con-
firmed.
Turn off the power to the machine and
turn it on after a while.
If the same error message appears
again, contact your local distributor to
call for service.
Head temperature can not be read.
The head memory has no data.
Solvent ink was used in the head for
water.
Abnormality of the Driver of the
Print head.
There is no PRAM.
• Data transmission speed is too
fast.
• Control circuit board is defective.
• Data transmission speed is too
slow.
• Control circuit board is defective.
The battery life end of the internal
clock is detected.
Contact your local distributor to call for
service.
Head data transferring sequence
error occurred.
Turn off the power to the machine and
turn it on after a while.
If the same error message appears
again, contact your local distributor to
call for service.
Sequential number abnormality of
the event log occurred.
An error occurred in the main PCB
1.2V power supply.
An error occurred in the main PCB
2.5V power supply.
An error occurred in the main PCB
3.3V power supply.
An error occurred in the main PCB
35-1 power supply.
An error occurred in the main PCB
VTT power supply.
An error occurred in the main PCB
35-2V power supply.
ERROR 108
HD CONNECT[12345678]
ERROR 108
HD THERMIS[12345678]
ERROR 108
HD MEM EMP[12345678]
ERROR 108
HD TYPE [12345678]
ERROR 12e
Head Fai led[xxxx]
ERROR 128
HDC F I FO UNDER
ERROR 129
BATTERY EXCHANGE
ERROR 155
Ma i n PCB V35 - 1
