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My computer locks up
❑
Try restarting the computer. On the Windows taskbar, click the Start
button, click Shut Down, and then click Restart the computer.
❑
If you cannot restart as described in the preceding step, you can shut
down the computer by pressing Ctrl+Alt+Delete.
❑
If the previous step does not work, slide the power switch toward the
front and hold it for four seconds. This turns off the power.
❑
If your computer locks up while playing a CD-ROM, stop the
CD-ROM, and shut down the computer by pressing Ctrl+Alt+Delete.
My software program locks up or crashes
Contact the software publisher or designated provider for technical
support.
I cannot print
Try changing the printer port mode. In Sony Notebook Setup, select the
Printer/FDD tab. If the printer port mode is set to ECP, change it to bi-
directional. If the printer port mode is set to bidirectional, change it to
ECP. See “Displaying the Sony Notebook Setup Screen” in the online
document Customizing Your VAIO
®
Z505 SuperSlim Pro™ Notebook for
details on using Sony Notebook Setup.
I cannot play a CD-ROM
❑
Make sure the label of the CD-ROM is facing up.
❑
If the CD-ROM requires software, make sure the software is installed
according to the program’s instructions.
❑
Moisture condensation may have occurred. Disconnect the CD-ROM
drive and disconnect the power to the drive for at least one hour.
❑
Make sure the CD-ROM drive is properly connected. See “Connecting
the CD Drive” on page 43.
❑
Clean the CD-ROM.
❑
Check the speaker volume.
✍
Pressing Ctrl+Alt+Delete or turning off the computer with the power switch may result in
data loss in files that are currently open.
