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Sony Personal Entertainment Organizer PEG-TH55 3-089-698-11 (1)
Troubleshooting
Applications do not operate properly after a soft
reset is performed
BIf you encounter application problems (such as improper operations, unusual display,
or freezing during a soft reset) after you performed a reset, the reset may not be
completed properly. In such a case, perform a soft reset once again (page 47). If you
still cannot solve your problem, try a hard reset (page 48).
• After performing a reset, do not press the RESET button of your CLIÉ handheld again until
the Preferences screen or the Setup screen is displayed.
• If you perform a hard reset, all records and add-on applications stored on your CLIÉ handheld
will be deleted.
I cannot use the Jog Dial™ navigator
B The Jog Dial™ navigator (page 87) is not available for some applications.
An error message appears repeatedly
BPerform a soft reset by pressing the RESET button of your CLIÉ handheld (page 47).
The message “Invalid process” appears when an
application is started
BIf there is insufficient memory space in your CLIÉ handheld or “Memory Stick” media,
applications may not work properly. Delete any unnecessary data/files.
Tip
You can check the free memory space in your CLIÉ handheld or “Memory Stick” media by
tapping (MS) in the status bar and selecting [V Handheld] or [V MS] next to [Device:] in
the displayed Media Info dialog box.
Error messages
Notes on performing a reset