14 Troubleshooting
216 Xerox Phaser 3635MFP User Guide
Print cartridge Not
Installed
The print cartridge is not
installed, or is not installed
correctly.
Install the print cartridge.
If already installed, check it has
been installed correctly.
If problem persists, call for service.
Toner Supplying Error Toner is not being supplied
correctly.
Check the print cartridge is
installed securely.
Invalid Toner Cartridge The installed print cartridge is
not a valid Xerox cartridge.
Check the print cartridge and install
a valid Xerox cartridge if
necessary.
If problem persists, call for service.
Output
Full Stack Output tray full. Remove printed material from
Output tray.
Staple Cartridge Not
Installed
Staple cartridge not installed. Install staple cartridge.
Stapler Fault Stapler unit does not work. Open stapler door and check the
stapler. Close stapler door.
If the fault persists, Power Off /
Power On.
If the problem persists, call for
service.
DADF
DADF Jam The loaded document has
jammed in the DADF.
Open DADF cover and remove
jammed media.
Load Document You have attempted to set up
a job with document not
loaded or incorrectly loaded
in the DADF.
Load document in DADF.
If already loaded, remove and
reload.
Errors & Faults Description Solution
