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Troubleshooting
For common problems, please consult the chart below.
If these suggestions do not solve your problem, please
call Acesonic Customer Service at (626) 820-0645.
No Sound
• Inspect the KOD-1100 to conrm it is connected to
audio equipment and that the audio equipment or TV
is connected to the player.
• Check that volume levels on TVs and audio equip-
ment are audible.
• Check the cables connecting the player to audio
equipment or TV.
No Picture
• Check connections between TV and KOD-1100.
• Check the TV to see if its on the correct input or
channel to view the player.
Distorted Sound
• Check connections on the KOD-1100 and audio
equipment or television.
• Check input and volume settings on the audio
equipment or television.
Distorted Picture
• Check connections between TV and KOD-1100.
• Check the TV to see if its on the correct input or
channel to view the player.
• Select one video output — RCA Video – and in-
spect the video cord.
Selected Song Won’t Play in Hard Disk Drive Mode
• Conrm the song is on the hard disk drive and that
it hasn’t been deleted.
No Power
• Check to see that the AC power cord is plugged into
the wall and the player.
No Microphone Volume
• Check microphone connection.
• Check microphone power.
• Set microphone volume on the front panel.
• Set microphone volume on the remote control.
Remote Won’t Work
• Ensure there’s a clear path between the KOD-
1100 and the remote control.
• Replace batteries.
• Try the remote out close to the player, pointing
directly at the sensor.
KOD-1100 Boots Up to a Blue Screen
• ere may be possible hard drive damage or data-
base corruption. Call Acesonic customer service at
(626) 820-0645.
PC software & Firmware updated
• For a latest PC software & the unit’s rmware
updated, please visit http://www.acesonic.com/.