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Product Support Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales:
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help, please contact ADTRAN
Technical Support and have the unit serial number available.
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordinate with
the Customer and Product Service (CAPS) department to issue an RMA number. For information regard-
ing equipment currently in house or possible fees associated with repair, contact CAPS directly at the fol-
lowing number:
Identify the RMA number clearly on the package (below address), and return to the following address:
ADTRAN Customer and Product Service
6767 Old Madison Pike
Building #6 Suite 690
Huntsville, Alabama 35807
RMA # _____________
Applications Engineering (800) 615-1176
Sales (800) 827-0807
Technical Support (888) 4ADTRAN
CAPS Department (256) 963-8722