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Troubleshooting: non-Firewire
6
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External effects aren’t
working.
Effects processor is not
plugged in or turned on.
Make sure unit is plugged in and
turned on.
Aux outputs of mixer aren’t
connected to inputs of
processor or processor’s
outputs aren’t connected to
mixer’s inputs (or aux return).
Make sure the mixer’s aux
outputs are connected to the
processor’s inputs and that the
processor’s outputs are
connected to the mixer’s aux
inputs.
Mixer’s effects return signal is
too low.
Turn up the output of the
effects processor or turn up the
mixer’s AUX RET A RETURN
or EFFECTS / AUX RET B
RETURN in the master section.
LED meters not working. Nothing is routed to the
HDPH/CTRL RM output.
Press the desired MIX, ALT ¾
or 2 TK button.
Computer does not see the
MultiMix.
FIREWIRE connection
must be established.
Unplug the FIREWIRE cable
and turn off the MultiMix.
Turn the MultiMix back on and
plug the cable back in. If this
does not work, leave the
MultiMix on, turn off the
computer (do not use “restart”
but instead actually turn off the
computer) and then turn it on
again.
Computer sees the MultiMix
FireWire, but no sound is
received and/or transmitted.
MultiMix FireWire is not set
as primary sound device.
In the computer’s Control Panel,
go to the Sounds/Multimedia
area. In the Audio section, set
the default sound recording and
playback devices to MultiMix
FireWire.
Firewire audio has crackling
or glitches, or audio
plays/records at incorrect
pitch.
Computer configuration may
be incompatible with
Firewire audio.
Certain Firewire chipsets have
design limitations or IRQ
assignment restrictions that
must be resolved before audio
can work correctly on them.
See your Firewire chipset
documentation for further
information if required.
No power. Incorrect or defective power
supply.
Replace with correct power
supply (only use Alesis-
recommended AC output powe
r
supply).