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7 Troubleshooting: Firewire
51
Computer or audio application does not
see the MultiMix FireWire
Basic troubleshooting
First, check that the MultiMix is seen by the computer: Under
“Sounds and Audio Devices” (Windows) or “Audio MIDI Setup”
(Mac), look for the MultiMix FireWire to be listed as an available
device.
If the MultiMix FireWire is not seen, check that the Firewire cable
is properly connected. Power the MultiMix FireWire off, wait a
few seconds, and then power it on again. Repeat this process until
the MultiMix FireWire is found.
Advanced troubleshooting under Windows
The best way to see that your MultiMix is connected and operating
properly is through the Windows Device Manager. This is a
powerful Windows component that requires some navigation but
yields very detailed information.
1. Start by finding the “My Computer” icon either on your
desktop or from the Start menu.
2. Right-click the “My Computer” icon and select “Properties.”
For instructions for checking
on this basic connectivity, see
page 28 (Windows) or page
36
(
Macintosh
)
.