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E-58
Troubleshooting
Problem Possible Cause See pageAction
Cannot recall data from a memory
card.
Song play momentarily cuts out at
some points during SMF or karaoke
play.
Lyrics do not appear.
The color of the image on the TV
screen is abnormal.
I can hear the audio, but the image
is unclear.
Karaoke <PLAY/STOP> button
does not work.
Auto accompaniment chords do not
sound.
After transferring song data from my
computer, playback stops part way
through.
(1) The memory card is not inserted
correctly into the card slot.
(2) The memory card is damaged.
(3) The data has not been copied to
the memory card MUSICDAT
folder.
Data is fragmented.
The built-in tune or the SMF data
does not have any lyric data.
The keyboard is located on top of or
too close to the TV.
The keyboard and TV are not
connected correctly.
The keyboard is not in the Karaoke
Mode.
The keyboard is in the Song Bank
mode.
Digital noise from the USB cable or
power cord caused data
communication between your
computer and keyboard to be
interrupted.
(1) Correctly insert the memory card
into the card slot.
(2) Use a different memory card.
(3) Insert a formatted memory card
into the memory card slot of your
computer, and copy the data you
want to play back into the
directory named “MUSICDAT”.
Perform either of the two following
operations.
• Without deleting the original
(fragmented) data, perform a “save
as” operation to save the data
under a different name. Next, try
performing the operation using the
newly saved data.
• If you saved the data to the card
from another location, format the
card (which will delete its
contents), and then save the data
to the card again. Next, try
performing the operation using the
newly saved data.
Select a built-in tune or SMF data that
has lyric data.
Move the keyboard away from the
TV.
Correctly connect keyboard and TV.
Check to see if the Karaoke icon is
shown on the display. If it isn’t, use
the Song/Piano Bank Controller
PLAY/STOP button.
Press the RHYTHM button to enter
the rhythm mode, which is indicated
by the rhythm indicator on the
display.
Stop playback, disconnect the USB
cable from and then reconnect it to
the keyboard’s USB port, and then
try playing back the tune again.
If this does not correct the problem,
exit the MIDI software you are using,
and then disconnect the USB cable
from and then reconnect it to the
keyboard’s USB port. Next, restart
your MIDI software and try playback
again.
Page E-53
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Page E-53
Page E-30
Page E-16
Page E-16
Page E-19
Page E-31
Page E-49
664A-E-060A
A tone’s quality and volume sounds
slightly different depending where
it is played on the keyboard.
This is an unavoidable result of the digital sampling process,* and does not indicate
malfunction.
* Multiple digital samples are taken for the low range, middle range, and high range of the
original musical instrument. Because of this, there may be a very slight difference in tonal
quality and volume between sample ranges.