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There is no power
• Make sure the power cord is firmly connected to the back of the DVG-777K II and to the power outlet
• If using a power strip/surge-protector, make sure that it is plugged in and switched on
There is no sound
• Make sure everything is connected firmly and properly
• Make sure there are no defective cables
• Make sure all of your components are turned on
• Make sure all of the components (amp, mixer, TV, etc.) are set to the proper inputs
No picture
• Make sure everything is connected firmly and properly
• Make sure there are no defective cables
• Make sure all of your components are turned on
• Make sure all of the components (amp, mixer, TV, etc.) are set to the proper inputs
• Make sure the TV or monitor is working correctly
• Make sure the DVG-777K II is set to the correct video output mode using the VIDEO button on the remote
control
The disc does not play
• Make sure the disc is inserted correctly (label-side up)
• Make sure the disc is clean and not scratched
• If using a CD/DVD R/RW, try using a different brand as some brands might not be compatible
• Clean the CD lens using a CD lens cleaner
Remote control does not work
• Make sure the batteries are inserted, inserted correctly, and not out of power.
• Point the remote control directly at the remote sensor on the machine
• Move closer to the machine
The picture is unclear
• Make sure the disc is not dirty or damaged
• Make sure that the TV TYPE (P/N button on the remote) is set correctly:
NTSC: In North America
PAL: In Europe and Asia
• Try restarting the DVG-777K II
NOCARD error
when attempting to playback off of an SD Card
• Make sure that the SD Card is inserted completely.
• Turn off the DVG-777K II, remove the SD Card, reconnect and turn the DVG-777K II back on.
NOUSB error when attempting to playback off of a USB Drive
• Turn off the DVG-777K II, remove the USB Drive, reconnect and turn the DVG-777K II back on.
Troubleshooting