Cisco IP Phone 7970 Series 41
Using Voice Messaging, Call Logs, and Directories
This section describes how you can use feature buttons to access voice messages, call logs, and
directories.
Accessing Voice Messages
Your company determines the voice message service that your phone system uses. For the most
accurate and detailed information about this service, refer to the documentation that came with it. For
a general overview of voice message service features, refer to the table below.
If you want to... Then...
Set up and personalize
your voice message
service
Press and follow the voice instructions. If a menu appears on your
touchscreen, choose an appropriate menu item.
See if you have a new
voice message
Look at your phone for the following indicators:
• A steady red light on your handset. (This indicator can vary. See the
“Customizing Rings and Message Indicators” section on page 39.)
• A flashing envelope icon and text message on your touchscreen.
Listen to your voice
messages or access the
voice messages menu
Press . Depending on your voice message service, doing so either
auto-dials the message service or provides a menu on your touchscreen.
Send a call to your
voice message system
Press iDivert. The iDivert feature automatically transfers a call (including
a ringing or held call) to your voice message system. Callers will hear your
voice message greeting and can leave you a message.
