Using Basic Phone Functions
Ending a Call
Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP) 29
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Ending a Call
To end a call:
• Press the EndCall button.
• If you are using the handset, hang up.
• If you are using the speakerphone, press the Speaker button.
• If you are using the headset, either press the Headset button (wired) or replace
the handset (wireless).
Transferring Calls
You can perform two types of transfers:
• Attended—You call the person to whom you are transferring the call and
speak to them before transferring the call.
• Blind—You transfer the call without speaking to the other party to which you
are transferring the call.
Performing an Attended Transfer
SPA502G, SPA504G, SPA508G, SPA509G:
STEP 1 During an active call, press Trnsfer. The call is placed on hold and a new line is
opened to dial the number.
STEP 2 Enter the number to which you want to transfer the call, then press Dial or wait a
few seconds.
STEP 3 Do one of the following:
• To transfer the call without waiting for the other person to answer, press
Trnsfer after the call begins to ring. Then hang up. If you hang up before the
second call rings, the transfer fails and the first call disconnected. If you
misdial, press the line button again to receive a dial tone (not applicable to
the SPA502G).
