Problem
Possible Causes
trouble shooting
What to Do
Power supply is not connected.
The drawer is not properly closed.
Lock feature is on.
START/PAUSE button not pressed.
Connect the power supply.
Ensure the drawer is firmly closed.
Turn the Lock off. Hold down the LOCK button until the
‘lock’ symbol (prefinished models) or the green light
(integrated models) disappears.
Press the START/PAUSE button.
If the does not appear to be operating properly, check this chart below and correct where possible.
will not start
Drain hose(s) bent or kinked.
Blocked filters and/or drain hose(s).
Straighten the drain hose(s).
Clean the filter plate/drain filter. Unblock the drain
hose(s). Refer to the user maintenance section.
Excess water in the
Insufficient rinse agent.
Rinse agent setting too low.
overloaded/incorrectly
loaded.
Insufficient or no salt in the water softener.
(DD603H and DS603H models only)
Ensure there is enough rinse agent in the dispenser.
Increase the rinse agent setting.
Refer to the section on loading.
Ensure there is enough salt in the water softener
and/or increase the water softener setting.
Water marks on the dishes
Wash program unsuitable for the load.
Spray arm unable to rotate.
overloaded/incorrectly
loaded.
Filter plate/drain filter is incorrectly inserted.
Detergent put in the wrong compartment.
Excessive food not removed from
dinnerware prior to cleaning.
Unsuitable detergent.
Not enough detergent.
Spray arm holes are blocked.
Filter plate/drain filter is blocked.
Mega rack incorrectly installed.
Insufficient salt in the water softener.
(DD603H and DS603H models only)
Refer to the wash programs section for a suitable
wash program, or the soils were too heavily baked
on and dishes may need soaking.
Ensure no items are obstructing the spray arm path.
Refer to the section on loading.
Refer to the user maintenance section.
Detergent must be placed in the large compartment.
Scrape all food scaps off dinnerware prior to loading.
Use recommended brands of dishwasher detergent.
Refer to the detergent section or the
detergent manufacturer’s instructions.
Clean the spray arm.
Clean the filter plate and drain filter.
Refer to the accessories section for correct
installation.
Ensure there is enough salt in the water softener and
you may need to increase the water softener setting if
the problem persists.
Unclean dishes
