SECTION 5
TROUBLE SHOOTING
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Section 5 – Trouble Shooting Guide
The following trouble shooting guides are provided to assist you in solving any problems that
might occur with the ASTROJET 2600P/2800P Printer or its software. We have tried to make
them as complete as possible. The best advice we can offer is to make sure that the system is
setup properly, plugged in, that it has an adequate supply of ink before attempting to trouble
shoot any problem.
HP Inkjet Print Cartridges
CONDITION PROBLEM SOLUTION
Black streaks in text
Lint or paper dust on printhead. Clean the cartridge nozzles with
a clean lint-free cloth moistened
with distilled water.
Cartridge will not print
Sheet is blank even after it has
gone underneath cartridge(s).
Check to make sure the tape is
off the printhead.
Remove and reinsert the
cartridge into the carriage
holder.
Install a new print cartridge.
White streaks in text or
graphics
Lint or dust blocking printhead
holes.
Poor contact between printhead
and printhead holder.
Clean the cartridge nozzles with
a clean lint-free cloth moistened
with distilled water.
Clean interconnects.
Remove and reinsert the
cartridge into the holder.
Insert a new Print Cartridge.
