CAUTION If you move the My Documents folder, the My Scans folder does not follow to the
new location. It remains hard-coded to the current-user's home, and scan jobs continue to be
stored there.
Selecting the third-party destination option saves the scanned image to a file of the specified file type.
The HP LaserJet Scan software then starts the specified software program by appending the filename
after the software filename. Because the HP LaserJet Scan software does not support automatic
discovery of software programs, you must specify the correct software program and specify a file type
that your program supports. The HP LaserJet Scan software opens when the filename is passed as a
command-line argument.
NOTE The HP LaserJet Scan software does not support multipage scanning from the flatbed.
Multipage scanning from the scanner flatbed is supported when you scan from the HP Director,
the HP Image Zone, or the HP Document Viewer.
E-mail
The HP LaserJet all-in-one software for Windows supports only 32-bit, messaging application
programming interface (MAPI)-compliant e-mail programs, and does not support Internet-based e-mail
programs such as Hotmail or Yahoo. The following table lists some examples of supported e-mail
programs.
Table 2-6 Supported e-mail programs
Program Name Windows OS Macintosh OS
Microsoft Entourage Mac OS X
Microsoft Outlook Yes; Outlook 97, Outlook 98, Outlook 2000, Outlook XP Mac OS 9 and Mac OS X
Microsoft Outlook Express Yes Mac OS 9
Lotus Notes Yes; V3.0 and later
E-mail is always sent through your default e-mail client. To see what your default e-mail client is in
Windows XP (the path varies for other Windows operating system), click Start, click Settings, click
Control Panel, click Network and Internet Options, click Internet Options, click the Programs tab,
and see the E-mail setting.
Sending a scan to e-mail generally uses the simple MAPI protocol. If you add the e-mail address prior
to scanning, extended MAPI might be used to avoid security messages while the program tries to send
the e-mail automatically. Setting a MapiLevel registry key forces the scan program to always use either
simple or extended MAPI. This might be required if scanning to e-mail fails even when your default e-
mail client is set up correctly.
Scan drivers
The HP Color LaserJet 2820/2830/2840 all-in-one product software includes the following integrated
scan drivers.
■ TWAIN driver
■ Windows Image Acquisition (WIA) driver
40 Chapter 2 Software overview for Windows ENWW
Software overview for
Windows
