Troubleshooting and Maintenance
Troubleshooting Your Computer
Reference Guide 115
If you cannot connect to a particular computer on the network
• Make sure the computer is properly connected to the network.
• Make sure your TCP/IP setup is correct for your network: in Control Panel, open
Network Connections.
If you can connect, but the network is slow
• Check whether you might be in an area served by more than one wireless LAN. If so,
the LANs could be interfering with each other.
• Move closer to the access point (for an infrastructure connection) or other wireless
computer (for an AdHoc connection). You could be too far away for high-speed
communication.
If your computer cannot detect any Bluetooth devices
• Make sure the wireless indicator light is on.
• Make sure Bluetooth communication is turned on. Click Start, All Programs, Hewlett-
Packard, Notebook, HP Wireless Configuration, then click the Bluetooth button if it’s
not turned on. If no Bluetooth button is shown, your computer does not support
Bluetooth communication.
• Make sure the Bluetooth devices are turned on. Some Bluetooth phones must be set
for detection and may be detectable by other devices for only a short time.
If your computer cannot detect a certain Bluetooth device
• Make sure the Bluetooth device is turned on. Some Bluetooth phones must be set for
detection and may be detectable by other devices for only a short time.
• Refresh the list of Bluetooth devices. Double-click the Bluetooth icon in the taskbar,
then click Bluetooth, Search For Devices in the menu bar.
