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Fingerprints and media dents
Defect description
Fingerprints or media dents appear on the page.
Possible causes
Operating environment or media in use does not meet HP specifications. Dents or wrinkles are from
handling.
Troubleshooting and suggestions
1. Make sure that the environmental specifications for the device are being met.
2. Make sure that the media you are using does not have any wrinkles or dents from handling, and
that the media is not contaminated with visible fingerprints or other foreign substances.
3. Print the Print Quality Troubleshooting Pages and follow the diagnostic procedure listed on the first
page to help isolate the defect to a particular component.
ENWW Correct print quality and copy quality problems 273