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MULTI-TASKER™
400-0343-003
24
24
4. Set Ramp Time
Starting from the main menu, set the ramp time
to 10 seconds. Follow the keystrokes below.
2 Select SETUP Menu
3 Select Set Ramp Time
4 Select Ramp Time = 10 seconds
ESC Return to SETUP menu
ESC Return to the MAIN Menu
5. Display Card Status
Starting from the Main Menu, follow the
keystrokes below.
3 Displays card status
NOTE: The status will be displayed, followed
by the Main Menu being redisplayed.
TROUBLESHOOTING GUIDE 8
We have carefully tested and have found no
problems in the supplied MT109-102; however, we
would like to offer suggestions for the following:
8.1 LED IS NOT ON
Cause 1: Card cage is not plugged into
power outlet.
Solution: Plug card cage in. If the LED is ON,
the problem is solved. If the LED is
still not ON, see Cause 2.
Cause 2: Card is not plugged in all the way.
Solution: Push the card in all the way. If the
LED is still not lit, see Cause 3.
Cause 3: Card cage slot has a problem.
Solution 1: Test the card in other slots of the
card cage. If the slot was damaged,
the card may work in other slots. If
other slots work, and the LED is
ON, the problem is the card cage
slot. The card cage may require
service. Call ALTINEX at (714) 990-
2300. If the other slots do not work
and the LED is still not lit, see
Solution 2.
Solution 2: Take any other known good card
with an LED and verify that the slot
used is good by seeing if the other
card’s LED lights in that slot. If it
lights, then the original card may be
the source of the problem. Call
ALTINEX at (714) 990-2300.
8.2 NO SOUND
Cause 1: The source has a problem.
Solution Check the source and make sure
that it is working at an appropriate
volume level and all source
connections are correct. If the
source is working and there is still
no sound, see Cause 2.
Cause 2: The proper card input may not be
selected.
Solution: Select the card input that is used,
by RS-232 accessible commands in
section 7. If no sound is present,
see Cause 3.
Cause 3: Cable connections to the
destination are incorrect.
Solution: Make sure that cables are
connected properly. Also, make
sure that the continuity and wiring
are good. If there is still no sound
present, see Cause 4.
Cause 4: The destination amplifier has a
problem.
Solution 1: Make sure that the destination
amplifier is powered. If there is still
no sound, see Solution 2
Solution 2: Set the volume of the destination
amplifier to a reasonable level. If
there is still no sound, call ALTINEX
at (714) 990-2300.