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Troubleshooting | Problems and solutions – 35
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Troubleshooting
If you suspect a malfunction, please check the following points first. If this does
not resolve the problem, please contact your dealer or Korg Authorized Service
Center.
PROBLEMS AND SOLUTIONS
Problem Possible remedy Page
The instrument
will not turn on
Check that the AC cable is not damaged, and it is correctly con-
nected to the piano and the outlet.
15
No sound Make sure that the volume is not set on 0. If it is, bring it up to an
adequate level.
9
Make sure that the Local Off function is not turned on. If it is, turn it
off.
12
If you are listening in headphones, make sure the jack is correctly
plugged into the HEADPHONES connector.
14
Make sure there isn’t one of the following control settings:
• Pre-FX Comp: Intensity = 0
• Pre-FX Boost: Intensity = 0
• Amp Models: Drive = 0
23
The valve might still be “warming up”. Please wait some seconds.
This isn’t a malfunction – it’s a real analogue valve!
9
Something missing If you are using the XLR outputs, make sure you have connected
both outputs. Mono output is not possible with the XLR jacks.
16
Weak sound The valve may be exhausted. Please refer to the nearest Korg Autho-
rized Service Center for replacement.
9
Noisy audio Cables may be too long, or get interference from other devices on
the stage. Use the XLR connectors instead.
16
If the AMP MODEL is turned on, you might be listening to the natu-
ral noise of the amp’s valve circuitry.
10
SV1-100-UserGuide-EFGI.book Page 35 Tuesday, June 30, 2009 9:23 AM