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Form H: Main Menu Definition Description
24.
25.
Multiple Automated Attendant ONLY
If there are Multiple Automated Attendants, check one of the three boxes to show to which
Automated Attendant this form applies.
Dial 0/Timeout Action (Day = Transfer to Call Answer Service Operator; Night = Transfer to
General Mailbox)
The Dial 0/Timeout Action specifies the action that the Automated Attendant takes if the caller dials
0 or does not enter a Selector Code. The Automated Attendant can disconnect the call, or transfer it
to the Call Answer Service Operator, the General Mailbox, or a pre-defined extension.
A-18
Mail System Planning